Noticeboard

Patient Online Services - book appointments and re- order your medication online now. Go to the link on the right "Online Services" for more information.

CONNECT CARE

Connect Care is now live at this surgery. This will enable authorised staff to view important information about you. For more information visit www.lewishamandgreenwich.nhs.uk/connectcare. You can also opt out of having a Connect Care record via this website or call 020 8836 4592.

 Do you have a smartphone or android phone? If so you can now go online via the new MY GP APP and book appointments. Go to your APP STORE and register now

The NHS Friends and Family Test

Access to your medical records. You can now apply to access your medical records online. To do this you will first need to be registered for Patient Online Services. Apply at reception by completing a request form.

If you are contacting the practice to book an appointment, please complete an online consultation (or eConsult), you can do this by visiting our website

If you do not have access to the internet or are unable to complete the eConsult, please call the Bexley eConsult line to book a call back and a member of the team will complete the eConsult over the telephone with you.  You can reach the Bexley eConsult team on 020 8269 3406.  Lines are open from 8.15am until 5.30pm – Monday to Friday.

 

 

You can download the NHS App which is available for free on iOS and Android devices on www.nhsbexley.co.uk

 The online consultation will be reviewed and then we will contact you with advice for next steps, which may include a telephone appointment with a clinician or possibly face to face appointment

If you need support to complete an online consultation, please call the surgery.

                      ALTERNATIVELY CALL THE SURGERY ON 01322 449327

           ALL PATIENTS MUST WEAR FACE MASKS WHEN ATTENDING THE SURGERY

On occasions some conditions/illnesses take longer to deal with and some take less.

We are unable to plan for every eventuality and at times things will run late.

Please be patient if you are affected by your GP or Nurse running late.

Additionally, when a patient needs to be admitted to hospital as an emergency this can  take some time to arrage.

 Please don't expect clinicians to complete forms

(e.g. holiday cancellation forms, insurance forms etc.) during an appointment.

These should be left at reception for collection another day.

Please note there is often a fee for this.

      

Telephone Access

To speak to GP’s and nurses on the telephone during the working day please telephone at the end of surgery between 11:30 and 12:00. 

Telephone access to the Practice is available until 08.00am - 18.30pm every day.

Telephone Consultations are also available.

Practice Nurses

In a number of cases it might be worth considering an appointment with our Nurse Prescriber rather than a doctor. Nurse Prescribers are qualified to deal with many conditions and are able to prescribe and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

How to make an appointment

  • Online: if you are registered for our online services 

               (if not, please ask at reception to register )

  •  Telephone

  •  Reception

  •  The text reminder service also gives you the option to cancel.

     

    • Download the app suitable for IPhones and Android phone … ..

    Search: NHS online Bexley

     
    Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website